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Contact us

If you can't find an answer to your question using our help and support pages, you can get more information and contact details by selecting your product below.

Got a question or need some help with your Sainsbury's Bank product?

Important information

*Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are free from a landline and from a mobile when calling from the UK.
**Calls are charged at local rates from landline and mobiles.

Hearing or speech impairments

If you have a hearing or speech impairment, you can also contact us by Typetalk, or specialised text phone. Please dial 18001 followed by the number that you require. If you have a visual impairment, we can provide documents in large print, audio or braille.

Need help with anything else?

Dedicated support

We’re here to support you across all our products and services. Please visit our dedicated support hubs for more information.
 

Sainsbury's Bank ATM support

Please visit our ATM services support page.

Sainsbury's store complaints and queries

For queries or complaints regarding a Sainsbury's store, please get in touch opens in new window.

Download the Sainsbury's Bank Credit Card App

Credit cards made simple

Quick, easy and secure, our handy credit card app lets you manage your credit card wherever you are, whenever you want. You can download the app from the Apple App Store opens in new window for iOS or Google Play opens in new window for Android devices.

Download on the App Store Get it on Google Play

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

Sainsbury's Bank Credit Card app device compatibility