Travel Money Card™ Customer Support
My Account
What is My Account?
How do I register my card in My Account?
Click on the link for 'My Account' and select 'Register'.
You will be prompted for your full 16-digit Sainsbury’s Bank Travel Money Card number (you will find this on the front of the card), and then simply follow the instructions on the screen.
After you have completed the registration process, you will be able to log in to 'My Account'. You will need your full 16-digit card number every time you log in.
Do I receive statements?
No, we don't issue paper statements. However, you can view and print your transactions and statements securely at any time by visiting ‘My Account’ online.
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Sainsbury’s Bank Travel Money Card is issued by PrePay Technologies Limited pursuant to license by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.