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Home Insurance Customer Support

Home Insurance Customer Support

Welcome to Home Insurance Support

In this section you can:

  • Find out how to make a claim
  • Browse our frequently asked questions
  • Find the contact numbers you need
  • Learn more about your policy

The relevant support information for your policy will differ depending on when you first took it out and/or who the underwriter is. To make sure you access the right support for your policy, please follow one of the links below.

1 February 2017 to Present (any underwriter except UK Insurance Limited)

Policies taken out on or after 1 February 2017 and underwritten by any insurer other than UKI (UK Insurance Limited).

1 June 2011 to 2 March 2017 (underwritten by UK Insurance Limited)

Policies taken out between 1 June 2011 and 2 March 2017 and underwritten by UKI (UK Insurance Limited).

Before 1 June 2011 (any underwriter)

All policies taken out before 1 June 2011.