Travel Money Card™ Customer Support
Frequently Asked Questions
Ordering your card
You can order your Travel Money Card online.
Using your card
Find out about using your Travel Money Card
Topping up your card
Replace or cash out your card
How to replace or cash out your card
Help and complaints
Help with your Travel Money Card and how to make a complaint
My account
Transactions
Mobile wallets
Life challenges
Help if you need additional support
Contacting Card Services
The card issuer (Prepay Technologies Limited, trading as PPS) and how your money is protected
The Sainsbury's Bank Travel Money Card™ prepaid card is issued by PrePay Technologies Limited pursuant to a licence by Mastercard International. PrePay Technologies Limited is authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuance of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Apple and the Apple logo are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service of Apple Inc. registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC.