Our transfer to NatWest
Earlier this year, we announced our proposal to transfer our personal loans, credit cards and savings accounts to NatWest.
We’re pleased to let you know that the transfer was approved on 16 April 2025 following a hearing of the High Court held on 15 April 2025 and will take effect from 1 May 2025.
There are no immediate changes to how you use and access your account(s). Sainsbury’s Bank will continue to be your key point of contact for any questions relating to your account(s), including any new or existing complaints, disputes or claims, and will continue to service your account(s) until we tell you otherwise.
You’ll find more information about some of the proposed changes to your account(s) when they move on to NatWest systems expected towards the end of 2025 on our dedicated webpage.
NatWest look forward to welcoming you in the coming months.
Our insurance and travel money services will continue to be available as they are today and are not included in the transfer.
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