Mortgage customers 

We let you know we sold our mortgage book to The Co-operative Bank. For the accounts being transferred, ownership was passed to The Co-operative Bank on 23 June 2024.
 

Customers with an open Sainsbury’s Bank mortgage from 15 August 2023 to 23 June 2024

Ownership of your mortgage account transferred to The Co-operative Bank on 23 June 2024. They are now responsible for administering your account, and for setting interest rates and charges. 

The Co-operative Bank have written to all customers to provide a new mortgage account number and instructions about making payments to your mortgage account, along with other information you need to know about. You’ll find their contact details here and more information in our FAQs.

Thanks for being a Sainsbury’s Bank mortgage customer. We wish you well in the future and trust you’ll find The Co-operative Bank will meet your needs and provide the service you require.
 

Customers who closed their mortgage before 15 August 2023

As you’ve repaid your mortgage, it was not included in the accounts transferred to The Co-operative Bank when we sold the mortgage book. Contact us if you have any questions.