Skip to content
Home Insurance Customer Support

Home Insurance Customer Support

Underwritten by U K Insurance Limited

Make a claim

To make a claim, please call us on 0345 877 6919. We’re open Monday to Friday, 8am-6pm and Saturday, 9am-2pm. Calls may be recorded.

When you report a claim, we'll ask you for the following information:

  • Your insurance policy number
  • The date and time of the incident
  • What happened
  • What the damage was to your buildings or contents
  • A police incident number or reference (if you were given one)

Cancel automatic renewal

To cancel automatic renewal, please call us on 0800 206 1965. We’re open Monday to Friday, 8am-6pm and Saturday, 9am-2pm. Calls may be recorded.